Register your product warranty

The importance of registering the warranty for Tromen equipment

Protect your investment: Register your Tromen's warranty

IMPORTANT 
Tromen products that come into contact with food
BEFORE FIRST USE: If you have purchased a Tromen product that comes into direct contact with food, it is important to perform a mandatory initial cleaning before first use.

This recommendation applies, among others, to:
* Discs
* Grills
* Griddles
* Cooking accessories
* Any cooking surface that comes into contact with food

Why is it important to wash the product before use?

During the manufacturing, Enameled, handling, packaging, and transportation processes, products may contain traces of industrial dust, processing oils, or environmental particles that are not visible to the naked eye.

If the product is used without prior cleaning, these residues may generate smoke, odors, or unwanted flavors during initial use.
Initial cleaning – Mandatory step
Before turning on or using the product for the first time:

1. Remove labels, protective films, or packaging debris.
2. Wash the surface that comes into contact with food with warm water, mild detergent, and a soft sponge.
3. Rinse thoroughly with clean water.
4. Dry completely before use.
5. Wipe the entire cooking surface with a clean cloth dampened with 70% alcohol, rubbing gently.
6. Allow the alcohol to evaporate before turning on the product.

Important
* Do not use abrasive products, metal scouring pads, or aggressive chemical cleaners.
* Initial cleaning does not damage the product and ensures its correct use from the outset.
* For glazed products, do not carry out any curing process.

Once you have completed the initial cleaning and read the instructions for correct use of the product, you can proceed with the Tromen warranty registration.

At Tromen, we care about your peace of mind. Registering your equipment warranty is a simple step that offers you important benefits:

* Hassle-free technical support:* In case of any problems during the warranty period, registration will allow you to access repairs or replacements without delay or inconvenience. Without registration, the process could be much more complex.

* Greater protection:* It's like insurance for your equipment. Registration gives you the security of knowing that you are covered for any manufacturing defect.

* Access to priority support:* As a registered customer, you will have access to priority technical support and useful information for the correct use and maintenance of your equipment.

* Stay informed:* You will receive notifications about product updates, maintenance reminders and special offers.

Registering your warranty is quick and easy. Don't waste time and protect your investment today, thank you for choosing Tromen!

If you register your warranty today, you will be entered to win a Chulenguito Tromen!

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